The Washington Post reports on the use of monster databases to record customers who return or exchange goods they find unsatisfactory, and to refuse returns automatically to people a computer decides do it too often. This is just another example of a worrying trend – using industrial-strength data mining and surveillance systems for trivial purposes,…

Read More Say NO to ID cards: taking it back to the shop

Amid all the excitement, of course, serious illness seized someone else’s president. Yasser Arafat collapsed in his Ramallah bunker and was, after some parley, transported to France for treatment. Something of the division this is likely to unleash was well pointed up by the political squabble that broke out over the question of whether or…

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